LMS Coordinator

Who Are We?  

As a finalist in the 2024 AFR Best Places to Work, Funlab provides a fun and positive work environment with the goal of making sure every human has a safe place to be themselves. Investing in our people is one of our Core Values and we aim to develop our people during their journey with us, whilst allowing them to create memorable experiences for our guests. 

With over 50 venues across 8 brands in Australia, Aotearoa (New Zealand) and North America, our growing team is on the lookout for a passionate, professional and fun LMS Coordinator for our Support Office in Abbotsford, Melbourne. 

Why Work with Us? 

• You get to join the innovative and people focused Funlab team as we launch our fast paced, high growth strategy; 
• You'll have the opportunity to grow your career with a leader in the entertainment industry; 
• You'll have access to a personalised development program and opportunities to work alongside and learn from industry experts; 
• You'll get to immerse yourself in a people-first culture - focused on upskilling and developing our Motherfunners (team members!) to future success; 
• An excellent remuneration package will be offered to the lucky candidate - not to mention all our Support Office perks: dogs, breakfast, coffee, monthly lunches, monthly massages and more; 
• 3 days additional leave; 
• Focus on wellbeing and mental health support; EAP (Employee Assistance Program), Mental Health First Aid training, DEI committee 
• Free activities for yourself at ANY and ALL of our Funlab brands; 
• But mainly...just because we're AWESOME!! 

What You'll Do 

• Ensure learning content complies with organisational policies and mitigate risks related to LMS operations. 
• Develop and manage a comprehensive plan to keep learning materials current, relevant, and accessible, with ongoing updates to compliance training. 
• Create a reporting strategy for key metrics like user engagement and course completion, providing actionable insights for LMS effectiveness. 
• Manage system updates and improvements, ensuring optimal performance and suggesting opportunities for LMS enhancements. 
• Drive system enhancements, integrate industry best practices, and improve training processes like skills matrices and certifications. 
• Work closely with subject matter experts and stakeholders to develop learning solutions and provide expert support for LMS users to enhance their experience. 

What You've Got 

• 1+ years in LMS administration, managing daily operations, user support, content management, and system updates. 
• Familiar with e-learning standards like SCORM and xAPI for course compatibility, tracking, and integration within LMS platforms. 
• Strong verbal and written communication to explain technical details clearly to non-technical users. 
• Analytical and proactive in diagnosing and resolving LMS issues, ensuring smooth functionality. 
• Excellent written and verbal communication skills, with the ability to effectively convey ideas and information to various audiences, both technical and non-technical. 
• Strong planner, capable of managing multiple tasks and working effectively under tight timelines while maintaining high-quality results. 
• Proven ability to build and nurture relationships with diverse stakeholders, ensuring collaboration and alignment with business goals. 
• A strong desire to demonstrate your potential and contribute to the growth and success of the business, aiming for continuous improvement and high performance. 

Keen? 

At Funlab, we believe it's this unique and enthusiastic culture that makes us great to work with! If you're a hard worker who's passionate about people and willing to go above and beyond to show us what you've got, then get in touch already! We can't wait to hear from you! 

Don’t self-reject! We know that women and people in underrepresented communities lean towards applying to roles where they tick all the ‘What You’ve Got’ items, at Funlab we hire for attitude, not skills, so don’t rule yourself out just yet, you might be the Motherfunner we’re looking for!