Energy Pricing Analyst

The Opportunity

Join us as our new Energy Pricing Analyst in our Melbourne Office, this role will be responsible for providing timely and accurate mass market pricing for electricity and gas for our Dodo Power and Gas business. 

As the Energy Pricing Analyst your role will include updating pricing fact sheets and comparator sites, including the identification of market trends and opportunities to drive the development of new offerings and profitably grow customers.

This role will also assist in the design and development of acquisition and retention offers and plans in support of targets and unique customer value propositions. Collaboration across the group is essential to devise strategies and offers to drive greater share of wallet for home and business services.

What you’ll be doing day-to-day

As the Energy Pricing Analyst for our Dodo Power and Gas business, your duties will include;

• Update mass market pricing for electricity and gas on a regular basis.
• Monitor and collect competitor product & pricing intelligence, analyse data and present in an insightful, concise and easily comprehendible format.
• Make recommendations on the pricing of the mass market product suite to ensure product competitiveness and profitability across all Vocus product offerings
• Undertake customer profitability analysis across segments.
• Recommend business strategies & initiatives to improve profitability by targeting customer segments.
• Reviewing and improving reporting to assist decision making processes
• Assist with customer renewal and retention activities and processes.
• Understanding and remaining up to date with changing regulations that impact pricing
• To ensure the maintenance of inter-departmental relationships and a co-operative work ethic
• Ensure consistent application of Vocus operating systems, policies and procedures and compliance
• Assist in the development of the short to medium term strategy and roadmap for the telco product proposition and offers
• Understand and analysing the changes in the wholesale market on a month basis
• Ensuring the rate cards are issues to the business in accordance with business process, uploaded on the billing engine and also fit for external and internal channels to use
• Meeting the regulatory requirements regarding any changes in mass market offer rates
• Optimising customer life-cycle value, whilst addressing short-term goals & targets.

What you’ll bring to this role

• Minimum 2 years’ experience in Energy Industry
• Strategic, out of the box thinker
• Takes responsibility and is accountable
• Talent development
• Customer focus whilst managing growth targets
• Risk management
• Mass market and C&I customer pricing
• Intermediate excel skills
• Intimate knowledge of network tariff structure across the National Market
• Excellent interpersonal and command skills
• Integrity including strong personal accountability
• Achievement / Results Orientation
• Works flexibly, collaboratively and effectively in teams
• A clear “can do” attitude
• Appropriate Commercial/ Business Degree - A tertiary qualification in the fields of marketing, product management, business management, law, or technology is essential.

What We Offer 

Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy: 

• Diverse and dynamic teams with a supportive and inclusive culture. 
• Supportive career development plans with comprehensive ongoing training, support, and development opportunities. 
• Flexible hours and a hybrid working environment 
• Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers. 
• Competitive leave benefits, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and much more. We also offer a fifth week of annual leave when you hit five years of service! 
• Study assistance programs to excel your personal growth, learning and development. 
• Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective. 

Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business. 

We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives. 

With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.  

About Us 

As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.  

Ready to take the next step? 

If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!  

We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.   

If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.