Integration Manager - Consumer

About the role

As Integration Manager you'll be accountable for shaping and delivering the Vocus Consumer system to system integration, with the goal of driving seamless data transfer between systems. The role will support the rapid build of the Dodo and iPrimus system to system integrations with Industry standard architecture to support their strategic goals with world-class digital capability

What you’ll be doing day-to-day

• Support the development of System Integrations for the Consumer end-to-end digital customer experience, with a major focus on the Dodo and iPrimus brands and manage and mentor a team of MuleSoft developers and integration specialists
• Provide architectural guidance and recommendations on best practices for API-led connectivity, integration patterns, and data transformation, supporting the development of a prioritised initiative roadmap that aligns with the Consumer group’s commercial priorities
• Manage the end-to-end lifecycle of integration projects, from requirement gathering to design, development, testing, deployment, and support and actively support a Lean and Agile delivery agenda, helping the business to balance internal capabilities with outsourced tactical and strategic resources
• Collaborate with stakeholders to gather requirements, define objectives, and ensure integration solutions meet business needs.
• Act as a liaison between technical teams and non-technical stakeholders, translating complex integration concepts into understandable terms and support in the management of agency, partner, and contractor relationships to ensure adequate resourcing, cost-effectiveness and maximum speed of delivery
• Serve as the subject matter expert (SME) for MuleSoft technologies, including Anypoint Studio, Anypoint Platform, API Manager, and Mule runtime and lead troubleshooting efforts for any integration-related issues, providing quick resolution to minimize impact on business operations.

What you’ll bring to this role

• ​ 7+ years’ experience in software development specializing in MuleSoft. A MuleSoft Certification, coupled with experience leading a team of digital developers
• Extensive experience in MuleSoft technologies, including Anypoint Studio, Anypoint Platform, API Manager, and Mule runtime.
• Experienced with enterprise digital delivery within a complex multi-channel environment and excellent knowledge of software development practices
• Significant exposure to digital transformation, including channel migration, harmonisation and performance reporting
• Extensive experience in leading solution architecture within the Mulesoft space.
• Sound knowledge of Salesforce Sales and Service Clouds and extensive experience in working with complex API Integrations
• Demonstrated ability to deliver quality digital solutions coupled with excellent stakeholder management, communication, and time management skills.

What We Offer 

Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy: 

• Diverse and dynamic teams with a supportive and inclusive culture. 
• Supportive career development plans with comprehensive ongoing training, support, and development opportunities. 
• Flexible hours and a hybrid working environment 
• Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers. 
• Competitive leave benefits, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and much more. We also offer a fifth week of annual leave when you hit five years of service! 
• Study assistance programs to excel your personal growth, learning and development. 
• Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective. 

Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business. 

We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives. 

With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.  

About Us 

As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.  

Ready to take the next step? 

If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!  

We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.   

If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.