Senior Engineer - Cloud & DevOps (Managed Services)

Lab3 is one of the largest Azure engineering practices in the Australasia region with a focus on Cloud & DevOps, Data, IoT & AI, Modern Workplace, Modern Apps & Integration,  Security, and Network services.

Looking for a Senior Engineer with deep experience in Azure Cloud & DevOps to be part of our managed services team and provide support to our clients. You will be the escalation point for Azure cloud & devOps issues.

 The role:

• Manage, support, and deliver large, complex cloud projects on Azure that ensure scalability, reliability, security, and optimum performance for our clients. 

• Hands-on support for the provisioning of Azure system services including security monitoring and management.

• Deploy Azure services as a part of an IaC environment. Leverage CI/CD tools and pipelines to automate and improve platforms.  

• Handle escalated issues for LAB³ stakeholders as well as our clients, ensuring timely and satisfactory resolution. This includes a rostered on-call responsibility.
• Support the delivery, management and execution of ITIL service management policies, processes, and procedures.
• Drive Service Ops improvement plans and reduce the cost of delivering ITIL support, change and release processes; whilst striving to improve customer satisfaction.
• Partner with architects, consultants and peers to jointly create functional design specifications and Azure reference architectures.
• Understand and apply the fundamentals around governance, licensing & security features, maintaining knowledge across the Microsoft ecosystem, to ensure best practice
• Proactively manage and monitor all installed systems and infrastructure to ensure the highest levels of availability and integrity.
• Gather specifications and deliver solutions to our clients, help develop strategic account plans,  recommend improvements and implement industry best practices where relevant.
• Work effectively with business & technical stakeholders, internal and external, to understand and fix issues and with the engineering  squads to identify best practice configurations of platforms and resulting workloads aligned to Microsoft frameworks (CAF and WAF)

The ideal candidate:

• Will have significant experience in the support & improvement of  Azure Cloud & DevOps solutions.
• A deep customer focus with the desire to solve issues and to constantly exceed customer expectation using deep Azure DevOps skills, coupled with excellent communication skills.
• Experience with  ITIL methodology (Incident, Change, Problem & Request) frameworks and tooling such as ServiceNow.
• Technical expertise on Azure & hybrid  system management and the Microsoft Cloud Operating model (Azure Architected Frameworks)
• Experienced in using automation including the likes of Ansible, Bash, Go, Python, Chef
• Infrastructure-as-code (IaC) practices, including Terraform and PowerShell
• DevOps (CI/CD)  expertise including Azure DevOps, YAML and branching strategies and policies
• Experience with Azure Resource Manager, Bicep, Azure AD , MS Defender for cloud, Azure Enterprise scale landing zone and components,  virtualisation technology (VMWare, Hyper-V, KVM) including migrations.
• Knowledge of Azure Subscription Management, SQL, Cloud identity, Azure Backup, Azure Portal, Azure OMS, Application Layer Gateway, High availability, Load Balancing, Support compute services (VM, logic apps, web apps)
• Additional experience with Kubernetes (AKS), Containers including ACR, Windows and Linux Operating systems is desirable.
• Australian citizens eligible for AGSVA clearance or having this will be given preference.

What's in it for you?

• Help  organisations understand how they can modernise and optimise efficiencies  utilising the latest cloud technologies to client #thinkahead
• Be part of a company that is leading the way in technology & partnering with high profile clients #winwithus
• Work with a 13-time Gold, 6-time Microsoft Advanced Specialisation & 5 time Microsoft Solutions Partner #teamup
• Thrive in a team that is always learning, always innovating and making waves on a global scale. #standout
• Be part of a supportive working environment that values inclusion, flexibility, diversity and differences.. #betrue
• We work flexibly and recognise the importance of your overall wellbeing!#Flexit!
• Ultimately we will help you to fear less, achieve more in a fast paced, innovative and cool environment - are you ready to accept the challenge? #fearlessachievemore
• Certified Great Place to Work for Australia and New Zealand  #loveyour work
• Work remotely or in hybrid mode, based anywhere in Australia.

If you have questions mail me on gayatri.soni@lab3nz.co.nz or call 0212379092. Otherwise apply now!

#LI-GS1