Information Systems Officer
FULL TIME
$72,043.40 - $82,280.10 Gross per annum + Superannuation
Our Values| Respect | Integrity | Teamwork | Service Excellence |Innovation
About the Opportunity
Based at Council’s Portland Office, the Information Systems Officer role’s primary responsibility is to manage and support users by being the IT unit’s first point of contact.
This role will work largely in the IT helpdesk system assisting end users. You will work closely your team members to undertake complex issue diagnoses, aide in finding end user solutions and assist in implementing these solutions across the network. This is a fast-paced environment that has a range of interesting IT problems, that are bound to keep your busy an engaged in all that Council has to offer.
The role offers professional development opportunities to expand your skills across various disciplines of the IT department, including Network/Server Administration, Storage, Cloud, and Security
Please note: Shortlisting of candidates will commence prior to the closure of this role so please do not delay submitting your application.
For further information on the position please refer to the Position Description.
What you need to Thrive
- Demonstrated experience in delivering IT support for email, mobile devices, software, networks, and all things 365, with knowledge of LAN and WAN networks
- Proven ability to address customer needs efficiently in a face paced IT helpdesk environment.
- Strong customer service, communication, presentation and interpersonal skills. You must have a can-do attitude.
- Strong organisational and time management skills, including the ability to set priorities, work independently and perform well under pressure.
- Proven ability to compose clear, effective written communication and apply strong problem-solving skills
To apply for this position please complete the online application form, including your resume and a brief cover letter demonstrating your suitability to the role.
Why work for us?
Pre-employment Requirements:
How to Apply:
To apply for this position please click on the Apply Now button at the bottom of this page. You will be guided to complete our online application form. When submitting your application, please ensure you upload the following supporting documents:
- A brief cover letter demonstrating your suitability for the role, including addressing the Key Selection Criteria detailed in the Position Description.
- Resume.
- Copies of relevant qualifications (if applicable).
Applications Close: Thursday 5 December 2024 at 11:59pm
Looking for further information please contact:
Name: Adam Knell
Position: Manager Information Technology
Contact Phone: 0499 728 089
Privacy Statement: Click here to view Council’s Privacy Statement.
Other details
- Pay type Hourly