Parts Interpreter

About the company

The Barry Maney Group (BMG) is a full-service car and truck dealership that has been in operation since 1976 and is the trusted name in the Vehicle Sales and Service industry in the wider Limestone Coast community. BMG employs over 100 people and holds six car and truck franchises. In January 2019, BMG was acquired by the privately owned Commercial Motor Vehicles (CMV) Group, which is a well-established family business group that has been in operation since 1934 and now employs over 1900 people across SA and Victoria.

About the Role

Located at our Parts dealership in Warrnambool, dealers for iconic truck brands; Kenworth, DAF and Hino, the Parts Interpreter will apply mechanical and parts knowledge to assist our customers, providing a high standard of customer service over the phone and at sales counter.

Duties & Responsibilities

• Ensuring parts orders and enquiries for parts are correctly interpreted and dispatched promptly, and to maintain accurate records for all transactions
• Provide expert advice to customers in relation to parts information
• Manage all retail, wholesale and internal parts sales
• Follow up customer back orders
• Seek opportunities to promote specials or up-sell where possible
• Pick orders for over the counter sales and at other times when required
• Adhere to WHS policies and processes

Skills & Experience

• Qualification and/or previous Parts Interpreter experience, ideally within the heavy vehicle industry preferred, but not essential
• Excellent time management, communication and customer service skills
• The ability to work effectively under pressure with a positive outlook in a team environment
• High attention to detail and someone who takes the upmost pride in their work
• Familiarity and proven use of parts inventory systems
• A good mechanical aptitude
• A high level of computer literacy
• Current drivers’ licence
• A current forklift licence an advantage but not essential

Benefits

As part of the CMV Group of companies, BMG are committed to attracting the best talent. We offer:

• Attractive remuneration package
• Employee Wellbeing Program, Social Events and Rewards
• Corporate discounts on health and insurance programs
• Inter-company growth opportunities

How to Apply

If you have the skills and experience necessary and want to become an important part of this dynamic team, please send your cover letter and resume to

We thank all applicants for their interest, however only shortlisted candidates will be contacted.