Clinical Triage Delegate

• Location – Primarily work from home role with office days required on occasion for training or meetings
• Flexible hours and days – Monday to Friday, Full time or part time; no shift work!  
• Pay rate – $56.73 per hour + superannuation  
• 7 additional leave days per year   
• Pay less tax with Not For Profit Salary Packaging   
• Fitness Passport discounted gym memberships  
• Paid Parental leave and Long Service Leave after 5 years 

We’re thrilled to announce that our Aged Care Assessment Services (‘ACAS’) team is expanding, creating exciting opportunities! ACAS positions offer flexibility and autonomy and are based across both metropolitan and regional locations, with most roles involving local travel within each region.   We have an exciting opportunity for a Clinical Triage Delegate to join the team.  

What will your role look like? 

Your role will assist older people in navigating the assessment process for aged care services by conducting thorough triage evaluations to identify the appropriate assessment pathway and prioritize their needs. 

Day to day this includes:  

• Establishing rapport to create a safe and comfortable environment for the client to express their concerns and to confirm screening information utilising the Integrated Assessment Tool (IAT) Tool  
• Determining eligibility and assessment priority and pathway  
• Conducting risk assessments based on client vulnerability   
• Gathering information relevant to client circumstances and confirming the information within the referral  
• Determining eligibility and assessment priority and pathway  
• Conducting risk assessments based on client vulnerability   
• Maintaining currency of knowledge relating to the Aged Care Act and relevant Aged Care frameworks and standards      

To be successful in this role you’ll need: 

• Excellent Communication and Customer Service skills to both internal and external stakeholders 
• Excellent planning, organising and problem-solving skills    

• Effective negotiation, advocacy and conflict resolution skills    

• Tertiary qualifications – in a health-related discipline directly related to health, aged care or related specialist area. E.g. registered nurses, medical officers, occupational therapists, physiotherapists and social workers  

• Current unrestricted registration with the Australian Health Practitioners Regulation Agency (AHPRA) or part of or eligible to be part of a relevant professional association.  

• Completion of training requirements as specified under the My Aged Care Workforce Learning Strategy 2023.   

• At least one years’ aged care assessment experience preferred  

• Willingness to apply for a Police Check

What we can offer you:  

• Join a highly engaged dynamic team where you’ll be supported to grow and take on new challenges  
• Make a real difference in the lives of Older Australians – play a critical role in assessing their needs and ensuring they get the right care  
• Build valuable skills and sharpen your expertise to help you grow a career in aged care services  
• Flexibility and fulfillment where you can prioritise work/life balance, build strong relationships with your colleagues and make an impact on clients and their families   

Aged Care Assessment Services (ACAS) operate independently of Catholic Healthcare and play a pivotal role in ensuring that Older Australians are assessed for the care and services they truly need.  

If you're passionate about making a difference and have the experience or skills for this role, we want to hear from you!